Work Pertimm Solutions

From complex challenges to real-world impact.

Search, knowledge, support workflows and intelligence, connected to the systems organisations use every day.

With expertise and experience across sectors, Pertimm offers in-depth industry knowledge.

Leading brands across industries

Established references.

Digital transformations for France’s most prestigious national brands, across industrials, fashion, telecommunications and retail.

  • Government & defence

    Selected experience includes strategic risk analysis for a French defence organisation.

    Public-sector assurance

Selected work

Projects & use cases.

Explore the specific application, what it addresses and the level of evidence behind each example.

10 work highlights

Truck approaching a warehouse loading dock while operations staff monitor the area Infrastructure
Pilot / R&D

Computer Vision · Logistics

Intelligent Gate for Logistic Operations

Dock, pallet and vehicle-flow analysis for logistics teams.

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Analyse truck dwell time, pallets, sensitive zones and intrusions; integrate local inference and operational alerts with video management systems. Safety applications include protective equipment, falls and restricted-zone events.

Elevated camera view of customer movement and checkout queues in a retail store Commerce
Pilot / R&D

Computer Vision · Retail

Video Intelligence for Retail

Analyse store events, queues and movement across cameras.

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Object detection and event analysis can support queues, heat maps, customer-flow analysis, suspicious events, concealment and incident review. The presentation identifies these VMS applications as ongoing work.

Analyst reviewing source documents and an entity relationship graph Intelligence
Capability overview

OSINT · Information Intelligence

DarkSuite

Make complex open-source information searchable and connected.

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Collect, clean and normalise source information; extract entities, discover relationships and use secure retrieval to support investigation workflows. The illustration is conceptual, not a product screenshot.

Teleassistance response station with headset and telephone Healthcare
Approved design concept

Language AI · Healthcare

AI for Teleassistance

AI-assisted voice review and triage for teleassistance teams.

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Incoming voice information can help an operator assess the request and prioritise follow-up. The workflow supports human teleassistance staff; it does not claim a clinical diagnosis or a measured outcome.

Electrical infrastructure viewed from an operational audit station Infrastructure
Concrete application

AI · Energy

AI-Assisted Operational Audit

Bring large operational datasets and relevant evidence into expert review.

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An audit workflow combines data analysis, knowledge retrieval and AI-assisted review so specialists can examine complex operational information. The supplied use-case presentation gives no validated performance or savings figure.

Regional trains and rail infrastructure in a European station Knowledge
Referenced application

Research & knowledge

Transport Knowledge Search

Make fragmented transport information easier for teams to find and use.

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Enterprise search and language processing connect knowledge across complex transport information systems, helping teams retrieve relevant material in context.

Payment terminals and service-request paperwork at a secure support workbench Knowledge
Concrete application

Research & knowledge

Secure Support Knowledge & Ticketing

Connect trusted answers to live support tickets and workflow tools.

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Secure retrieval brings relevant knowledge into support tickets. Connected APIs can fetch context and route or update cases, with human validation where needed.

Grocery shelves and products in a contemporary supermarket aisle Commerce
Referenced application

Commerce & customer experience

Product Discovery & Recommendations

Help shoppers find relevant products across large retail catalogues.

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Semantic product search and ranking improve catalogue discovery, while recommendation logic connects the shopper with relevant options. This example is about product retrieval and suggestions, rather than conversational shopping.

Home appliances arranged for comparison in a retail showroom Commerce
Concrete / referenced application

Commerce & customer experience

Generative Commerce

Support product comparison and conversational shopping.

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Catalogue enrichment and attribute extraction help structure product information. Comparison and conversational flows then help shoppers understand differences and narrow their choices.

Service requests and communication devices at a field-service dispatch depot Automation
Concrete application

Support & agentic workflows

Omnichannel Support Orchestration

Bring email and messaging requests into one coordinated support flow.

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Workflow orchestration links email and WhatsApp requests so support teams can triage, respond and hand off cases with human oversight.

Our approach

What we do. How we do it. Our guarantee.

100% in-house French engineering, designed around your needs — from digital transformation to round-the-clock operational support.

What we do

01 / 03
  • Digital transformation01
  • Data management systems02
  • Asset management and predictive modelling03
  • Supply chain and logistics optimisation04
  • Enterprise resource planning (ERP)05
  • Reporting and risk management06
  • Cybersecurity and compliance07

How we do it

02 / 03
  • Co-creation of SaaS solutions01
  • Big data integration and analytics02
  • AI for operational efficiency03
  • Machine learning models04
  • Process automation05
  • Cloud computing and internet of things06
  • Search and algorithm07
  • Dashboard and interface design08

Our guarantee

03 / 03
  • On-time delivery01
  • Human guidance02
  • Technical expertise03
  • Quality assurance guarantee04
  • 24-7 operational support05

100% in-house French engineering. Designed around your needs.

Our engagement model

Customised development roadmaps to meet unique client needs.

  1. Audit of needs

    No time wasted on writing specifications. We create and prioritise the features to be developed for our clients.

  2. Design

    User experience is at the heart of success. We create simple, elegant and ergonomic platform and application visuals.

  3. Development

    We carry out development on a fixed price basis with our teams, using the latest technologies. No recourse to subcontracting.

  4. Evolutionary maintenance

    We control 100% of the life cycle of our solutions: we take care of the maintenance and evolution of the solutions developed.

Expertise by the numbers.

  • 26+

    Years of experience and expertise

  • 20

    Global clients and partners

  • 120+

    Software engineers in our network

Oil refinery plant lit at dusk
Illustrative image

Case study: Energy

From fragmented data to proactive operations.

  • Big Data Analytics
  • AI
  • Benchmark of IoT
  • Predictive maintenance
  1. 01 · Challenge

    Business Challenge

    Global energy company faced challenges with fragmented data sources, asset maintenance, and cybersecurity, limiting operational efficiency. They needed a solution to reduce downtime, enhance safety, and streamline resource allocation.

  2. 02 · Approach

    Our Approach

    Pertimm implemented a comprehensive solution encompassing Big Data Analytics, AI, benchmark of IoT, and predictive maintenance. We integrated real-time monitoring, centralised data management, and advanced cybersecurity to build a data-driven platform enabling proactive and efficient operations.

  3. 03 · Results

    Results

    • Reduced Downtime

      Improved asset availability through predictive maintenance.

    • Enhanced Safety

      Real-time IoT monitoring reduced incident risks and promoted safer operations.

    • Operational Cost Savings

      Optimised processes contributed to overall cost reduction.

    • Regulatory Compliance

      Enhanced cybersecurity ensured compliance, boosting operational continuity and resilience.

    Learn more about Pertimm

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